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Without the best network, the best web
applications, server infrastructures and operating
system environments are crippled. From its genesis,
the Zero-Downtime Network was designed with one
purpose in mind — providing an unequaled and
uninterrupted experience for our customers and their
end users. Guaranteed.
And this is how the Zero-Downtime Network
accomplishes it:
Not using our network for any purposes other than
managed hosting- no telecom services or cable TV
service take priority over our customers needs.
Using only high performance bandwidth, unlike many
cheaper hosting providers
Partnering with nine network providers to provide
multiple redundancies in information flow to and
from data centers and end users.
Fiber carriers enter data centers at disparate
access points protecting network from complete
service failure in the unlikely event of a network
cut.
SecureServerFarm's Proactive Network Management
methodology continually monitors and automatically
improves the network topology and configuration in
real time based on route efficiency and end-user
performance, ensuring the fastest and most reliable
network connections.
Maintaining low overall network utilization,
providing resiliency from the largest Internet
routing issues.
A highly redundant network configuration
co-developed with Cisco to protect against single
points of failure at the shared network level (with
an option to extend into customer's VLAN
environment).
Partnering with Cisco and Arbor Networks to create
ever-improving methods to monitor and secure our
network from intrusions.
Security
Strictly monitored access to all data centers using
keycard protocols, biometric scanning protocols and
continuous interior and exterior surveillance.
Access limited to data center personnel only without
exception.
All data center employees undergo thorough
background security checks before being employed.
Precision Environment
All data centers' HVAC (Heating Ventilation Air
Conditioning) systems are N+1 redundant, ensuring
that a duplicate system can immediately come online
in the event of an HVAC system failure.
All air is circulated and filtered every 90 seconds
to remove dust and contaminates.
An advanced fire suppression system designed to stop
fires from spreading in the unlikely event one
should occur.
All cables are securely tied down with cable racks
suspended from ceilings providing dual routes for
all cables.
Conditioned Power
In the unlikely event of a total utility power
outage, all data centers' power systems are designed
to run uninterrupted with all servers being fed
conditioned UPS (Uninterruptible Power Supply)
power.
The UPS power subsystem is N+1 redundant, with
instantaneous failover if primary UPS fails.
For extended utility power outages, routinely
tested, on-site diesel generators can run
indefinitely.
Core Routing Equipment
All data centers use only fully redundant,
enterprise-class routing equipment.
All routing equipment is housed in a secured core
routing room fed by its own redundant power supply.
Fiber carriers enter facilities as disparate access
points to guard against service failure.
Network Technicians
SecureServerFarm data centers employ only certified
networking and security teams that are thoroughly
experienced in managing and monitoring enterprise
level networks.
Certified Network Technicians are trained to the
highest industry standards to ensure our guaranteed
100% infrastructure.
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